An Introduction to MyHealth360 | For Health. For Life.

For enquiries or feedback, email us at my.myhealth360@ihhhealthcare.com

About MyHealth360
What is MyHealth360?
Booking & Appointments
Medical Report Request
Support
1What is MyHealth360?

MyHealth360 is your gateway to better health and wellness, allowing you to manage your and your family’s health anytime, anywhere.

Key features of MyHealth360 app include:

  • Convenience and fast Appointment Booking
  • Create appointment reminders with My Health Planner
  • Instant access to Medical Records
  • Easy-to-use Health Tracker
  • Pre-Registration at your convenience
  • View Itemized Bills via the app
  • Fast, easy, and secure Online Payment

*Some features are currently available for outpatient only

2What can I expect from MyHealth360?
3Can I use this app for free?
4Do I need to be a hospital patient to use MyHealth360?
5Do I need to register before using MyHealth360?
1When can I schedule an appointment?

You can schedule an appointment anytime through the MyHealth360 app.

2When will I receive confirmation once my appointment is booked?
3Can I cancel or reschedule my appointments?
4Can I make appointments for family members?
1What are the types of medical records available?

These are some of the available medical records:

  • Laboratory Test Results
  • Imaging Results
  • Health Screening Medical Report
2How soon can I see my medical records on MyHealth360?
3How do I retrieve my medical records?
4Can I retrieve the medical records of other family members via MyHealth360?
Why do I need a Medical Report?

A Medical Report is essential for various purposes such as:

  • Insurance Claim
  • EPF Claim
  • SOCSO Claim
  • Legal Purposes
  • Own Records
How soon can I get the Medical Report once I request it?
Do I need to pay for the medical report?
How do I retrieve my medical report?
1I have technical issues pertaining to MyHealth360, what should I do?

Please email your details (Full name as per NRIC/Passport, email address, telephone number) to my.myhealth360@ihhhealthcare.com. Our team will get back to you within the next working day.

2How would you ensure the privacy of all my personal information on MyHealth360?
3What is Account Verification on MyHealth360?
4How do I verify my account on MyHealth360?
5What happens if I don’t verify my account on MyHealth360?