Careers

Duties & Responsibilities :

Preventive maintenance

• Carry out scheduled / assigned PPM work orders in time to the satisfaction of customer as well as internally accepted quality guidelines.
• Carry out PPM with approved calibrated test equipment.
• Use correct check list to perform PPM as indicated with appropriate task.
• Where vendors are involved in the services witness the service and also signed of the reports.

Inspection:

• Carry out scheduled / assigned inspection work orders in time to the satisfaction of users as well as internally accepted guidelines.
• Use correct check list to perform inspection.
• Corrective maintenance which includes breakdown maintenance and emergency maintenance.
• Attend assigned break down calls within the response time as per the contract.
• Ensure that service reports are properly filled with users approval.

Acceptance safety maintenance testes:

• Carry out assigned acceptance test according to the guidelines from the hospital management and ensure that proper documentation is prepared and maintained
• Ensure that assigned acceptance safety maintenance test is properly documented.

Competency Model:

• Ability to work under pressure in tight deadline
• Willing to spend long hours to complete assigned job

The above job responsibilities shall change or modified accordingly as the organization progresses.

Requirements :

• Minimum Diploma in Biomedical Engineering, Electronic and Electrical Engineering, with adequate experience.
• Computer literate, High level of integrity, honesty, and confidentiality.
• Registered with Malaysia Board of Technologists (MBOT) will be added advantage.
• Certified and trained for handling Electrical Safety Analysers (IEC 60601, IEC 62353, IEC 61010)

Duties & Responsibilities :

• To manage customer feedback relating to service issues including investigations, crafting of replies and liaising with customers and process owners for resolution of service feedback issues.
• To analyze trends in customer feedback to establish continuous improvements to processes/procedures to close service gaps.
• To conduct service audits for hospital departments and wards and conduct surveys to determine customer needs.
• To manage and drive processes that improves front line staff performance and customer experience.
• To assists in the compilation, monitoring and analysis of feedback statistics and preparation of report for solicited and unsolicited feedback to the management.

Requirements :

• Candidates must possess atleast a Bachelor’s Degree in healthcare management, public relations, hospitality, or any related field.
• Candidates must possess strong leadership & interpersonal skills, critical thinking skills, and decision-making skills.
• Excellent written & verbal communication skills
• Meticulous, analytical, and able to multi-task.